Shipping costs within the UK are approximately £2.25-£5.75 per item.
This may vary depending on the weight of your shopping cart.
We aim to dispatch all orders the very next working day, but please allow up to 5 working days for your order to be proccessed.
We are open Mon-Fri 10am-5pm, if your order is made after 5pm it will be dispatched the next working day subject to our 5 working day proccessing time. If your order is made on a Friday the next working day is Monday.
We send all orders out via Royal Mails fast and reliable services.
These include Royal Mail 1st Class Recorded, 2nd Class Recorded, Special Delivery and Royal Mail International Signed For and Royal Mail Airsure. If you require another service then please don't hesitate to get in touch.
To find out more please visit www.royalmail..com
Egg & Chips Clothing believes in looking after the environment. So we choose to use 100% recycled 70gsm packaging paper from Flexocare & all receipts are printed on 80% recycled plain A4 paper from Ep4 , manufactured using reclaimed waste from British Offices and printers.
All orders are subject to availability. Though we try to keep our site up to date, some items may fall out of our stock check for one reason or another.
If their is anything you want but cannot find it be it a larger size or another colour, then please get in touch. We aim to please.
If there is a problem with your order we will contact you via email, so please ensure your email address is accurate and current. Please also check for email confirmation of your order, and make sure you check any junk email systems you may use.
If on the unlikely occasion you are not happy with your goods or want to exchange it for another item, you may return your goods provided they are returned unworn and unwashed and have all original tags attached.
We must receive returns / exchanges within 14 days* of receipt, otherwise package will be returned to sender and no refund or exchange will be possible. Please retain your original clothing receipt, this, is proof of purchase.
When returning goods please purchase proof of postage** as we are not liable for the goods until they reach us.
We aim to process returns within 24 hours but please allow up to 5 working days.
The shipping costs cannot be reimbursed if returning or exchanging goods unless of course the item is faulty.
Please note we cannot accept returns on bikinis, underwear, hair accessories or body jewelery due to hygiene reasons.
If you have any further queries with regards to returning unwanted goods please don't hesitate to get in touch with us at sales@eggnchipsclothing.co.uk or via telephone***
+44 (0) 20 88916034
HOW DO I RETURN / EXCHANGE AN ITEM?
Email us at sales@eggnchipsclothing.co.uk informing us of the return.
Write a returns note informing us of the reasons for your return.
Please enclose info on whether you require a refund or an exchange!
Please allow up to 5 working days for refunds / exchanges to be processed.
Send all returns to:
Egg & Chips Clothing
PO Box 608
Isleworth
TW7 9BT
United Kingdom
* By law you are allowed a 7 days cooling off period, we give you 14 days.
** This includes but is not limited to Recorded Delivery
*** Due to a high volume of calls we cannot guarantee we can call you back the same day if at all, but we will reply to all emails within 24 hours
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